Wall width
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H
HIKVISIONGEN5 LED VIDEOWALL
Your personal
LED videowall quote
Prepared specifically for your project, based on the photo of your wall, your dimensions, your content and your application. This document contains everything you need to make a well-informed decision.
Regelgeving & vergunningen
💡 NSVV Richtlijn Lichthinder 2020:
Outdoor LED moet voorzien zijn van een automatische lichtsensor die dimt bij schemer/nacht. Maximale helderheid verschilt per zone (woon/bedrijf/centrum).
⚠ Let op: Welstandscommissie-eisen en specifieke gemeentelijke reclameregels zijn niet automatisch opvraagbaar. Neem contact op met de gemeente voor de lokale APV. → Omgevingsloket
⚠ Let op: Welstandscommissie-eisen en specifieke gemeentelijke reclameregels zijn niet automatisch opvraagbaar. Neem contact op met de gemeente voor de lokale APV. → Omgevingsloket
01 · AT A GLANCEYour configuration in one overview
Everything below is calibrated to the dimensions and use case you entered in our configurator. You can compare this to the alternative options on page 6.
Screen size
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Resolution
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Surface
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LED technology
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Hikvision GEN5
Pixel pitch
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02 · YOUR WALLThe photo you uploaded
We used the photo of your wall together with the dimensions you provided to visualise where your LED videowall will go. The highlighted rectangle shows the footprint of the LED screen on your wall in the correct perspective.
No photo was uploaded with this request
The screen location above is a visual indication based on the position you chose in the configurator. Final placement will be confirmed during the on‑site survey.
03 · CABINET LAYOUTHow your screen is built
Your videowall is assembled from Hikvision GEN5 cabinets of 600 × 337.5 mm — the industry‑standard 27″ 16:9 module. Each cabinet contains four lampboards, visualised by the subtle grid below. Cabinets are front‑serviceable: every lampboard can be swapped individually without dismounting the cabinet.
— cabinets
— lampboards
— total weight
— average power
| Property | Value |
|---|---|
| Cabinet grid (columns × rows) | — |
| Total cabinets | — |
| Total lampboards (4 per cabinet) | — |
| Screen dimensions | — |
| Active surface | — |
| Total resolution | — |
| Total pixel count | — |
| Approximate weight | — |
| Peak power consumption | — |
| Average power consumption | — |
04 · RATIONALEWhy this setup fits your use case
Choosing the right LED videowall is a balance between viewing distance, the kind of content you want to show, ambient lighting, and of course budget. Here is why we recommended this specific configuration for your project.
Your content & application
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Viewing distance & pixel pitch
The smaller the pixel pitch, the closer a viewer can stand before noticing individual pixels. Below is the relationship between pitch and comfortable viewing distance — your selection is highlighted.
| Pixel pitch | Min. comfortable distance | Typical application |
|---|---|---|
| P0.9 | ≈ 1.0 m | Control rooms, camera walls, very close viewing |
| P1.2 | ≈ 1.5 m | Boardrooms, premium meeting rooms, studios |
| P1.5 | ≈ 1.8 m | Meeting rooms, corporate lobbies, retail |
| P1.8 | ≈ 2.2 m | Signage, auditoria, large retail spaces |
05 · ALTERNATIVESPremium, selected, or budget
Many customers like to see their options side by side. Below is your chosen configuration surrounded by a premium upgrade and a budget‑friendly alternative, so you can judge where your sweet spot really is.
06 · TECHNOLOGYUnderstanding Hikvision GEN5
GEN5 is Hikvision's fifth‑generation direct‑view LED (dvLED) platform. It is designed around a single cabinet chassis of 600 × 337.5 mm with interchangeable lampboards, so the same mechanical hardware supports a wide range of pitches and LED technologies. You can even mix pitches on the same project.
Three LED technologies are available across the GEN5 range. Each has its own sweet spot — we recommend the best fit for your specific application.
SMD · Solid
Surface‑Mounted Device
The reliable workhorse: individual R‑G‑B LED packages soldered onto the board. Excellent colour fidelity, mature technology, the most cost‑effective way to deploy large surfaces.
Best for: signage, lobbies, large auditoria, budget‑conscious projects at P1.2 and above.
HOB · Solid Plus
Hybrid On Board
A flip‑chip technology where tiny LED chips are embedded directly into the substrate and covered with a protective resin layer. Ruggedised surface, higher contrast, lower power, fewer individual failures.
Best for: meeting rooms, studios, high‑traffic environments where the screen can be touched or impacted.
COB · Ultra
Chip On Board
The premium category. Chips are bonded directly to the PCB and encapsulated into a single monolithic surface. No separate LED packages, no visible seams, extremely high contrast and colour depth.
Best for: broadcast studios, high‑end boardrooms, control rooms, and any fine‑pitch (P0.7 / P0.9) application.
06b · CONTROLLERSHow the video processor distributes pixels over your wall
A GEN5 controller receives your video sources (HDMI, DisplayPort, SDI or IP streaming) and distributes the resulting pixels over the cabinets of your wall through dedicated LAN output channels. Which controller you need depends on how many sources you want to show, how many pixels your wall contains, and whether you need multi-window layouts with scaling.
C-series
Compact · Budget
- 2 LAN output channels
- Max. ~2.6M pixels (single 4K UHD)
- 1 main source, optional PiP
- Plug-and-play, no scaling
- Ideal for signage, lobbies, small meeting rooms
P-series
Processor · Mid
- 6 LAN output channels
- Max. ~7.9M pixels
- Multi-source (HDMI / DP / SDI)
- PiP, PoP, windowing, HDR10
- Ideal for boardrooms, control rooms
V-series
Video · Premium
- 20 LAN output channels
- Max. ~13M pixels (8K-ready)
- Up to 8 simultaneous sources
- 16 independent windows, genlock
- Ideal for studios, auditoria, large signage
Single-source flow — C-series
One PC or media player connects directly to the C-controller over HDMI. The controller distributes the image to the wall over 2 LAN output channels. Simple, reliable, no configuration overhead.
Multi-source flow with window splitting — V / P-series
Multiple sources — for example a camera feed, a PowerPoint and a live dashboard — come into the V/P processor. The processor arranges them in windows (PiP/PoP), scales them, and distributes the pixels over up to 20 LAN output channels. Each channel feeds a group of cabinets.
Rule of thumb: single source + small wall (< 2.6M pixels) → C-series. Multiple sources or PiP/PoP needed → P-series. Large walls (> 8M pixels), broadcast / XR studio, or 8+ simultaneous sources → V-series.
07 · TECHNICAL SPECIFICATIONSDatasheet excerpt
Below are the technical specifications of the exact lampboard and cabinet type in your configuration. Full datasheets are available from your Hikvision contact on request.
| Specification | Value |
|---|
Controller & signal
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| Controller property | Value |
|---|
08 · SCOPEWhat is — and isn't — included
This configuration includes the Hikvision hardware you need to get the screen operational. Items outside of the hardware scope (civil works, content, installation hours) are quoted separately by your certified installation partner.
Included
- All lampboards for your full screen area
- All GEN5 cabinets (600 × 337.5 mm) with integrated power supply
- 5% spare lampboards (rounded up)
- Integrated receiver cards inside every cabinet
- Power and signal daisy‑chain cabling between cabinets
- Dedicated video controller matched to your resolution
- Light sensor and multi‑function card (optional, recommended)
- Commissioning profile and factory colour calibration
Not included (quoted separately)
- Wall‑mount frame, sub‑frame or floor stand
- Dedicated 230V power group(s) to the screen location
- Structured data / HDMI / fibre cabling from sources to controller
- Content creation and playback hardware
- Audio system, microphones, camera, video conferencing hardware
- Installation labour and site transport (covered by installer)
- Scaffolding, lift or crane if required
- VAT and any import duties
- Optional service contracts beyond the standard warranty
08b · POWER & NETWORKHow your wall is fed and signalled
Based on your cabinet grid and chosen controller, we estimate the dedicated 230V power groups required at the screen location and the number of LAN output channels the controller will use to drive the wall. These numbers are indicative for the quotation request — the certified installation partner will validate them on-site.
Dedicated 230V power groups
230V · 16A · 80% usable capacity (NEN1010)
LAN output channels
~650,000 pixels per gigabit LAN channel @ 60 Hz
⚠ Indicative: peak draw assumes worst-case white-field at 100% brightness; typical content averages ~50% of that. The partner's on-site survey determines the final power layout, phase balance and cable routing.
09 · MOUNTINGVogel's dvLED Connect-it — mounting solution
Based on your choices we calculate parts, tools and installation steps. Mounting frames are partner-supplied (Vogel's dvLED Connect-it) — this specification is indicative for quotation requests.
Bill of Materials
Drawing
Tools
Installation steps
⚠ Indicative:
Vogel's part numbers and quantities are indicative based on the Vogel's Connect-it system. Verify exact SKUs with your Vogel's distributor when ordering.
10 · WARRANTYYour peace of mind
Every Hikvision GEN5 LED videowall comes with a strong baseline warranty on lampboards, cabinets and controllers. Extended warranty options are available through your certified partner and can be bundled with a service contract.
3
years standard
Full parts‑replacement warranty on lampboards, cabinets, power supplies and integrated receiver cards.
+2
extended option
Extendable to 5 years total at quotation time. Strongly recommended for 24/7 control rooms, retail and signage.
100k
hours lifetime
Typical LED half‑life rating. At 10 hours/day that is more than 27 years of continuous operation before brightness drops to 50%.
What is covered
Manufacturing defects of lampboards, cabinets, power supplies, receiver cards and controllers under normal operating conditions as specified in the datasheet. Hot‑pixel failure threshold: < 0.0003% over the warranty period. Dead‑pixel replacement is handled by the certified partner, typically on the next business day for stocked pitches.
What is not covered
Physical damage, transport damage outside of the delivered packaging, installation by non‑certified parties, operation outside of rated voltage, temperature or humidity ranges, unauthorised modification, water ingress when not rated for such, and damage from force majeure (lightning, flooding, fire). Image retention from static content running longer than the recommended cycle is excluded — we recommend screen‑saver or rotation cycles for 24/7 static content.
How to claim
Warranty is claimed through your Hikvision certified partner using the product serial numbers (visible on the rear of every cabinet). Average turn‑around from claim to replacement lampboard on‑site: 48 hours for stocked pitches (P1.2 – P1.8), up to 5 working days for fine pitches. A short on‑site diagnosis template and your serial numbers will be provided at commissioning.
Full warranty conditions are described in Hikvision Commercial Display Warranty Policy, available on request from your partner. In case of conflict between this summary and the formal document, the formal document prevails.
11 · CERTIFIED PARTNER NETWORKYou don't buy from us — you buy from someone we trust
Hikvision believes that a premium LED videowall is only as good as the people who install and maintain it. That is why we do not sell directly to end customers. Every Hikvision GEN5 project in the Benelux goes through a certified system integrator who has been trained, audited and equipped to deliver the full lifecycle: from site survey to commissioning to years of reliable service.
Why this matters to you
A LED videowall is not plug‑and‑play. Wall loading, ventilation, power balancing, colour calibration, source routing and long‑term content management all have subtle trade‑offs. A certified partner is the person who ties all of that together — and stays responsible for it. When something goes wrong, you have one number to call, and that number is local, in your language, and empowered by Hikvision to act.
Certified Installer
Entry requirement
- 2‑day Hikvision GEN5 installation training
- Minimum 3 completed GEN5 projects
- Annual refresher
- Direct access to Hikvision technical support
Advanced Partner
Recommended for fine‑pitch
- Installer certification +
- Colour calibration training (COB / HOB)
- Demo room or showroom
- Dedicated project manager on staff
- Spare lampboards in local stock
Expert Partner
Highest tier
- Advanced certification +
- Control room / broadcast expertise
- 24/7 service capability
- NBD and 4‑hour SLA options
- Joint engineering with Hikvision R&D
What a certified partner brings to your project
Before you sign. On‑site survey including wall load analysis, thermal assessment, ambient light measurement, sight‑line check and recommendations on mounting. Signal source audit and cable routing.
During delivery. Goods are received, inspected and staged locally. Installation crew is trained on GEN5 specifics — cabinet alignment to within 0.1 mm, cable dressing, power phase balancing.
At commissioning. Colour and brightness calibration, seamless grid alignment, source testing, failover configuration where applicable, hand‑over documentation and a short operator training session.
For years after. Preventive maintenance schedule, local stock of spare lampboards, remote diagnostics via the controller, and first‑line support in Dutch or English within office hours — with extended SLA options.
Based on your postal code and application, your Hikvision contact will match you with 1 – 3 partners whose specialisation and geographical coverage fit your project best.
12 · PROCESSFrom this document to a live videowall
From the moment you agree to move forward with a certified partner, a typical GEN5 project takes between four and eight weeks, depending on pitch availability and the complexity of the installation. Here is what you can expect.
Week 1 — Confirmation
Site survey & final configuration
Your Hikvision contact matches you with a certified partner. The partner visits your site, measures the wall, assesses mounting, ambient light, power availability, network and signal sources, and confirms the exact cabinet grid.
Week 1 – 2 — Quotation
Binding offer & sign‑off
Based on the survey, the partner issues a formal, binding quotation including hardware, installation, commissioning and any optional services such as an extended warranty or a service contract.
Week 2 – 5 — Production
Manufacturing & logistics
Cabinets and lampboards are produced in the matching production run, factory‑calibrated as a batch, and shipped to the partner's warehouse. Stocked pitches (P1.2 – P1.8) can often ship within a week.
Week 5 – 6 — Preparation
Sub‑frame & infrastructure
The partner prepares the mounting frame, any civil works, and the power and signal cabling so the wall is ready to receive the cabinets when they arrive.
Week 6 – 7 — Installation
Cabinet installation & commissioning
Cabinets are aligned to within 0.1 mm, power and signal are verified, and the screen is calibrated as one continuous surface. Signal sources are tested end‑to‑end.
Week 7 – 8 — Handover
Training, documentation & go‑live
You receive a brief operator training session, as‑built documentation, serial number list and warranty start date. The screen goes live with your content.
13 · SERVICE & SPARESLong‑term support, close by
The most common question about any LED videowall is "what happens in year three when a lampboard fails?" — so let us be direct about the answer.
Spare parts in the Benelux
Common pitches (P1.2, P1.5, P1.8) are held as rolling stock at the Benelux distribution hub. A replacement lampboard is typically at your partner's warehouse within 24 hours, and on‑site within 48 hours.
Front‑serviceable cabinets
Every GEN5 cabinet can be opened from the front. A single magnetised lampboard takes less than five minutes to swap — no scaffolding, no wall removal, no content interruption for the surrounding lampboards.
Remote diagnostics
The controller reports temperature, voltage, signal integrity and per‑lampboard status back to Hikvision's diagnostic tool. In many cases, a failing lampboard is identified and dispatched before you notice.
Service contracts
Your certified partner can bundle a service contract on top of the standard warranty: scheduled preventive maintenance, calibration refresh, SLA options (NBD / 8h / 4h), and priority access to replacement stock.
14 · SUSTAINABILITYDesigned to last, designed to be repaired
A LED videowall is a long‑term investment — the best sustainability story is the one where the screen is still running ten years from now. GEN5 is engineered around that principle.
| Certifications | CE, RoHS, REACH, FCC, WEEE |
| Front‑serviceability | Every lampboard individually replaceable |
| Modular architecture | Same chassis across pitches — mix & upgrade supported |
| Power efficiency (HOB vs SMD) | Up to 30–50% lower average power at the same pitch |
| Auto‑brightness (with light sensor) | Up to 40% power saving in variable ambient light |
| Typical LED half‑life | ≥ 100,000 hours |
| Packaging | 95% recyclable, reusable transport crates for Benelux |
| End‑of‑life | Take‑back program via your certified partner (WEEE) |
15 · VOLGENDE STAPOfferte aanvragen
Je hebt nu een compleet beeld van het scherm en de techniek. De volgende stap is een offerte op maat van een gecertificeerde Hikvision-partner, met site-survey en installatie inbegrepen.
We koppelen je aan een gecertificeerde partner in jouw regio. Jouw configuratie en alle gegevens worden automatisch meegestuurd.
16 · CONTACTYour Hikvision contact
Your reference on every reply
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Use this reference when you contact us — it gives us instant access to your configuration, photo and requirements.
VRAAG FORMEEL VOORSTEL
Concrete offerte ontvangen?
Vraag een formeel maatwerk-voorstel aan op basis van deze configuratie. We nemen contact op binnen 1 werkdag.